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October 2021

Mark Flaming, Ivo Jeník

Digitization in Microfinance: Case Studies of Pathways to Success

This Working Paper takes a unique look at microfinance institution innovation with digital technologies by featuring case studies on five MFIs that successfully created measurable customer and business value through digitization:

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Digitization in Microfinance: Case Studies of Pathways to Success

Addressing Social Norms
Agent Networks
Carbon Markets
Climate Resilience & Adaptation
Consumer Protection
Credit
Data-Driven Services
Digital Rails
Digitization
Financial Inclusion Outlook
Fintech
Fragility & Crisis
Funder Guidance
Funding Trends
Impact and Evidence
Insurance
Jobs & Livelihoods
MFIs
Open Finance
Payments
Policy
Products
Regulation
Role of Financial Inclusion
Rural & Agriculture
Savings
Segments
Supervision
Women
Young Women's Financial Inclusion

East Asia and Pacific
Eastern Europe and Central Asia
Latin America and Caribbean
Middle East and North Africa
South Asia
Sub-Saharan Africa

Afghanistan
Algeria
Australia
Bahrain
Bangladesh
Benin
Bosnia and Herzegovina
Brazil
Burkina Faso
Cambodia
Canada
China
Colombia
Côte d'Ivoire
Cuba
Ethiopia
Gambia
Ghana
Guatemala
Haiti
Hong Kong SAR, China
India
Indonesia
Japan
Jordan
Kenya
Lebanon
Malaysia
Mali
Mexico
Morocco
Mozambique
Myanmar
Nicaragua
Niger
Nigeria
Pakistan
Peru
Philippines
Russia
Rwanda
Senegal
Singapore
South Africa
Tanzania
Thailand
Uganda
United Kingdom
Yemen
Zambia
Zimbabwe